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How ruleya Handles Your Personal Information

This privacy policy covers what data we collect when you open an account, deposit via PayPal, Venmo, or Play+, and use our lobby — and exactly what we do with it.

Account data transparencyPayment info handled securelyYour rights, clearly statedContact path for data requests
ruleya How ruleya Handles Your Personal Information
REACH US ABOUT PRIVACY

Contact ruleya With a Data Request

If you want to review, update, or delete personal data tied to your account, we make it straightforward to reach us. Submit your request through any of the channels below and include your registered email address so we can locate your record quickly. We aim to respond within the window required by applicable state privacy law.

Live Chat Open the chat widget from your account dashboard to reach our support team directly. Have your registered email ready to speed up identity confirmation for data requests.
Email Support Send data access or deletion requests to our privacy address listed in your account settings. Include your full name and the email tied to your ruleya account.
Account Settings Some data updates — like changing your linked PayPal or Venmo account — can be handled directly inside your wallet settings without contacting support.
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We use encryption in transit and at rest for all account and payment data. Cookies help us keep your session active across devices — you can manage cookie preferences through your browser settings at any time. Here is a look at the four areas where data handling matters most on our platform.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can disable non-essential cookies through your browser without losing account access.

Payment Data Security

Deposits and withdrawals via PayPal, Venmo, and Play+ pass through encrypted payment rails. We do not store your full card or bank account numbers on our servers.

Data Retention

Active account data is kept while your account remains open. After closure, records are held only for the period required by state or federal law, then deleted or anonymized.

Access and Correction Rights

You can request a copy of the personal data we hold about you, ask us to correct inaccurate records, or request deletion where permitted. Submit requests via live chat or email.

Frequently Asked Questions About Our Privacy Policy

These are the questions we hear most from people reviewing our privacy policy. If yours is not here, reach out through your account dashboard and we will respond directly.

We collect your name, email, date of birth, and the billing details for your chosen payment method — PayPal, Venmo, or Play+. Device type and session data are also logged automatically.

We do not sell your data. Information is shared only with payment processors like PayPal strictly to complete your transaction, and with identity verification services required by state law.

Contact us through live chat or the privacy email in your account settings. Include your registered email address so we can locate your record and process the request promptly.

We keep records for the period required by applicable state or federal law after account closure. After that window, data is deleted or anonymized in line with our retention schedule.

Yes. You can update linked PayPal, Venmo, or Play+ details directly inside your account wallet settings without needing to contact support for most standard changes.

Session cookies keep you logged in across devices. Analytics cookies help us improve the lobby experience. You can disable non-essential cookies via your browser settings at any time.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.