Browse Answers Before You Reach Out
Most questions we get fall into a handful of categories: how to fund your account, how withdrawals clear, which states can access the lobby, and how identity verification works. We've organized answers below by those real topics — not by abstract menu labels. If you use PayPal, Venmo, or a Play+ prepaid card, the deposit questions are especially relevant. Players in Chicago
and Los Angeles have asked specifically about how Play+ loads onto a card versus how Venmo links to a checking account — both paths are covered. For anything outside these answers, live chat connects you directly to a support agent who works with your account details, not a script. Availability depends on state law; check whether your state is eligible before setting
up an account.
- PayPal deposits
- Venmo withdrawals
- Play+ prepaid card
- Identity verification
- State eligibility